Flight Operations Coordinator (Dispatcher)
- Seniority level Entry level
- Employment type Full-time
- Job function Management and Manufacturing
- Industries Flight Training
Company Description
Beirut Wings is a premier flight academy in Lebanon, specializing in professional pilot training and scenic sightseeing flights. With a team of experienced flight instructors and modern facilities, the academy prepares aspiring pilots to fly confidently and safely. Beirut Wings also showcases Lebanon's breathtaking landscapes, offering unique experiences for both locals and tourists. Whether seeking a career in aviation or an unforgettable adventure, Beirut Wings caters to diverse needs and aspirations.
Key Responsibilities
- Coordinate daily flight schedules and aircraft assignments
- Monitor aircraft availability and operational readiness
- Support flight planning, flight following, and dispatch activities
- Maintain accurate operational records and student training documentation
- Coordinate closely with instructors, maintenance teams, and operations management
- Exercise authority to delay, cancel, or reschedule flights when safety concerns arise
- Ensure compliance with company procedures, the Flight Training Operations Manual (FTOM), and safety policies
- Act as the first point of contact for students, customers, and visitors
- Provide clear information on training programs, sightseeing flights, and services
- Handle inquiries, scheduling, enrollment support, and customer follow-ups
- Maintain a professional and welcoming front-desk environment
Qualifications
- Solid understanding of flight operations, dispatch, and aviation processes
- Strong customer service skills with a professional and proactive attitude
- Excellent communication skills in English, both written and verbal
- Ability to work under pressure and manage multiple priorities
- Strong organizational, coordination, and decision-making skills
- Familiarity with aviation software or dispatch tools is an advantage
- Bachelor’s degree in aviation, business, or a related field
- MBA in Business Analytics or Data Analytics is highly preferred
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